17 Nov Recall the ICAO’s Human Performance Manual for Regulators?
Posted at 10:23h in News
ICAO has curated this four-minute video to correspond with the release of the new manual, which provides an overview of the importance of HP. Video https://www.icao.tv/videos/human-performance
The manual has come up with five main principles of HP as outlined in the video above:
People’s performance is shaped by their capabilities and limitations;
People interpret situations differently and perform in ways that make sense to them;
People adapt to meet the demands of a complex and dynamic work environment;
People assess risk and make trade-offs;
People’s performance is influenced by working with other people, technology, and the environment.